Hopeland Marketplace > Privacy Policy

Privacy Policy

HPL ALLIANCE

Privacy policy

Latest update: 21 January 2021

1.   Introduction

  • We are committed to safeguarding the privacy of our website visitors, service users, individual customers and customer
  • This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal
  • Our website incorporates privacy controls that affect how we will process your personal data. By using the privacy controls, you can inform us whether you would like to receive direct marketing communications and/or limit the collection, sharing and publication of your personal You can access the request form on our website.
  • We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our
  • In this policy, "we", "us" and "our" refer to HPL ALLIANCE NIGERIA LIMITED. For more information about us, see Section 13.

2.   The personal data that we collect

  • In this Section 2 we have set out the general categories of personal data that we process and, in the case of personal data that we did not obtain directly from you, information about the source and specific categories of that

According to the Nigerian Data Protection Regulation 2019 (the “NDPR”) “Personal Data” means any information relating to an identified or identifiable natural person (‘Data Subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a  name,  an  identification  number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person; It can be anything from a name, address,  a  photo,  an  email  address,  bank  details, posts  on social networking websites, medical information, and other unique identifier such as but not limited to MAC address, IP address, IMEI number, IMSI number, SIM, Personal Identifiable Information (PII) and others;

  • We may process data enabling us to get in touch with you ("contact data").The contact data may include your name, email address, telephone number, postal address and/or social media account The source of the contact data is you and/or your employer. If you log into our website using a social media account, we will obtain elements of the contact data from the relevant social media account provider.


  • We may process your website user account data ("account data").The account data may include your account identifier, name, email address, business name, account creation and modification dates, website settings and marketing preferences. The primary source of the account data is you and/or your employer, although some elements of the account data may be generated by our website. If you log into our website using a social media account, we will obtain elements of the account data from the relevant social media account
  • We may process information relating to transactions, including purchases of goods and/or services, that you enter into with us and/or through our website ("transaction data").The transaction data may include your name, your contact details, your payment card details (or other payment details) and the transaction
  • We may process information contained in or relating to any communication that you send to us or that we send to you ("communication data"). The communication data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact
  • We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking
  • We may process transactional data. This data may include your name, address, photo, email address, bank details, card number, telephone number, email address. The source of this data is you and information your insert on our

3.   Purposes of processing and legal bases

  • In this Section 3, we have set out the purposes for which we may process personal data and the legal bases of the
  • Operations - We may process your personal data for [the purposes of operating our website, the processing and fulfilment of orders, providing our services, supplying our goods, generating invoices, bills and other payment-related The legal basis for this processing is our legitimate interests, namely the proper administration of our website, services and business as well as satisfying the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract with our payment services providers.
  • Publications - We may process account data for the purposes of publishing such data on our website and elsewhere through our services in accordance with your express instructions. The legal basis for this processing is our legitimate interests, namely our ordinary course of our operations and proper performance of a contract between you and us


and/or taking steps, at your request, to enter into such a contract with other participants of our marketplace space.

  • Relationships and communications - We may process contact data, account data, transaction data and/or communication data for the purposes of managing our relationships, communicating with you (excluding communicating for the purposes of direct marketing) by email, SMS, post, fax and/or telephone, providing support services and complaint handling. The legal basis for this processing is our legitimate interests, namely communications with our website visitors, service users, individual customers and customer personnel, the maintenance of relationships, and the proper administration of our website, services and business.
  • Direct marketing - We may process contact data, account data and/or transaction data for[the purposes of creating, targeting and sending direct marketing communications by email, SMS, post and/or fax and making contact by telephone for marketing-related purposes. The legal basis for this processing is our legitimate interests, namely promoting our business and communicating marketing messages and offers to our website visitors and service
  • Research and analysis - We may process usage data and/or transaction data for the purposes of researching and analysing the use of our website and services, as well as researching and analysing other interactions with our business. The legal basis for this processing is our legitimate interests, namely monitoring, supporting, improving and securing our website, services and business
  • Record keeping - We may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases and our business records generally. The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to properly and efficiently run our business in accordance with this
  • Security - We may process your personal data for the purposes of security and the prevention of fraud and other criminal The legal basis of this processing is our legitimate interests, namely the protection of our website, services and business, and the protection of others.
  • Insurance and risk management - We may process your personal data where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks and/or obtaining professional The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
  • Legal claims - We may process your personal data where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.


  • Legal compliance and vital interests - We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural

4.   Providing your personal data to others

  • We may disclose your personal data to our professional advisers insofar as reasonably necessary for the purposes of managing risks and obtaining professional
  • Your personal data held in our website database will be stored on the servers of our hosting services
  • We may disclose personal data, contact information such as mobile phone number and/or email to our suppliers or subcontractors if that’s reasonably necessary for delivering the services you requited from
  • Financial transactions relating to our website and services are handled by our payment services providers that help us to process and deliver payments. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices at their respective
  • In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of- court

5.   International transfers of your personal data

  • In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the Federal republic of
  • The hosting facilities for our website are situated in Hong Kong SAR. The competent data protection authorities have made an "adequacy decision" with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the competent data protection
  • Our payment service providers are located in the European Union, the United Kingdom, Hong Kong SAR and the Federal Republic of The competent data protection authorities have made an "adequacy decision" with respect to the data protection laws of each of these countries.


Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the competent data protection authorities, a copy of which can               be                      obtained        from                 https://gdpr.eu/?cn- reloaded=1;https://www.pcpd.org.hk/english/data_privacy_law/ordinan ce_at_a_Glance/ordinance.html                                                       and

https://ndpr.nitda.gov.ng/Content/Doc/NigeriaDataProtectionRegulation

.pdf.

  • You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by

6.   Retaining and deleting personal data

  • This Section 6 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal
  • Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those
  • We will retain your personal data as follows:
    1. contact data will be retained for a minimum period of 2 years following the date of the most recent contact between you and us, and for a maximum period of 6 years following that date;
    2. account data will be retained for a minimum period of 2 years following the date of closure of the relevant account, and for a maximum period of 6 years following that date;
    3. transaction data will be retained for a minimum period of 6 years following the date of the transaction and for a maximum period of 10 years following that date;
    4. communication data will be retained for a minimum period of 2 years following the date of the communication in question, and for a maximum period of 6 years following that date;
    5. usage data will be retained for 2 years following the date of collection; and
  • Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural

7.   Your rights

  • In this Section 7, we have listed the rights that you have under data protection law.
  • Your principal rights under data protection law are:


  1. the right to access - you can ask for copies of your personal data;
  2. the right to rectification - you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
  3. the right to erasure - you can ask us to erase your personal data;
  4. the right to restrict processing - you can ask us to restrict the processing of your personal data;
  5. the right to object to processing - you can object to the processing of your personal data;
  6. the right to data portability - you can ask that we transfer your personal data to another organization or to you;
  7. the right to complain to a supervisory authority - you can complain about our processing of your personal data; and
  8. the right to withdraw consent - to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that



.pdf.

  • You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out below and/or on our website via contact

8.   About cookies

  • A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the
  • Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is
  • Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from

9.   Cookies that we use


  • We use cookies for the following purposes:
  • authentication and status - we use cookies to identify you when you visit our website and as you navigate our website, and to help us determine if you are logged into our website;
  • shopping cart - we use cookies to maintain the state of your shopping cart as you navigate our website;
  • personalization - we use cookies to store information about your preferences and to personalize our website for you;
  • security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;
  • advertising - we use cookies to help us to display advertisements that will be relevant to you;
  • analysis - we use cookies to help us to analyze the use and performance of our website and services; and
  • cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally.

10.           Cookies used by our service providers

  • Our service providers use cookies and those cookies may be stored on your computer when you visit our
  • We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our You can find out more about Google's use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google's privacy policy at https://policies.google.com/privacy.

11.            Managing cookies:

  • Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:


12.            Amendments

  • We may update this policy from time to time by publishing a new version on our
  • You should check this page occasionally to ensure you are happy with any changes to this
  • We may notify you of significant changes to this policy by placing updated version our website. Please refer to our website to see the latest

13.            Our details

  • This website is owned and operated by HPL ALLIANCE NIGERIA LIMITED.
  • We are registered in the Federative Republic of Nigeria under registration number RC 1600439, and our registered office is at 2, Seke Abimbola Street, Ago Palace Way, Okota, Lagos,
  • Our principal place of business is at 2, Seke Abimbola Street, Ago Palace Way, Okota, Lagos,
  • You can contact us:
    1. by post, to 2, Seke Abimbola Street, Ago Palace Way, Okota, Lagos, Nigeria;
    2. using our website contact form;
    3. by the contact number published on our website; or
    4. by email, using the email address published on our website.

14.            Data protection officer


Our data protection officer's contact details are: Victor Ugwu Sunday.


Item added To cart
X